Cozy room that had all I needed like a nice TV 👍 and a desk for when I wanted to jot things down. the staff here were super friendly and made me feel at home. Plus, you can't beat the convenience of being close to the train station!

The hotel was pleasant with welcoming staff and a magnificent location directly opposite Shinjuku park. The pool was heated and I had welcome drinks in the main bar. I could park the car across the road. I was there for the trip and had a very mediocre stay, so I would stay here again.

Our room was functional, newly renovated and equipped with the extra space alone as well as a king size bed. The pool was great, the staff here was incredibly welcoming. Location: the hotel was next to both airports and the trains / subways and the main railway station. There was Miyako quite a walk from the property.

The room had a cozy couch and a handy writing desk – loved that setup! The bed was super comfy, and the staff here are top-notch professionals. They were quick to assist whenever needed. 🌟

Easy check-in, late check-out. Very good sized and well-equipped unit with an electric kettle and a fridge.

American breakfast, a nice size room with Shinjuku Central Park view and the extra space alone and a huge fan obviously trying to get rid of smoke smell:)))

Room here was a good size, which was nice. The breakfast totally blew me away, and the check-in process was super quick and efficient! 🌟

I like the stuff so much. They are so helpfull with all the best they can to assist you.

They don't have Wi-Fi in the hotel building even in the lobby! and that is a very bad. They have only Land line in the room so you must bring your notebook to connect to it.

Good room and great size for Tokyo. Quiet, but could hear footsteps from the room above. Good customer service. Good Japanese restaurant. Good location. 'Best' wifi solution of the 5 star hotels we stayed in.

Rude duty manager.

The rooms are well-equipped and have excellent facilities making me feel at home.

Everything, most notably, courtesy and professionalism of the staff.

None

It was a very comfortable hotel, the rooms were great and clean. Staff were friendly and accomodating. Plus there was free shuttle to Shinjuku station which was very convenient.

No free wifi.

Great location with excellent restaurant nearby. Decent sized room with cable television and a writing desk. - Fast check-in and efficient check-out. - Convenient parking under the hotel. I hope this revision meets your expectations.

to pay for swimmingpool

The twin room was newly remodeled and the bed was exceptionally comfortable. The hotel had a very central position near major parks, many shops, and the Metro/train station.